Slices Canteen Services

More About Slices



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  • Menus are set one month at a time for parents and students to review.  
  • Learn more about our canteen provider at or review our parent brochure for more information.  
  • For a quick overview of Slices registration & payment process, click here
  • Monthly nutritional spotlight: Soup - Learn more

Slices Catering at GEMS United School- Frequently Asked Questions

How do I pay for my child’s meal?

For students in grades 5 and above, payments are to be made using your child's Students ID Card. To register for a student ID card, please visit our Reception and a card will be ready for your child within 2 business days. 

Once you have a Student ID card, you will need to register online with Slices click here. After your child is registered you will be able to login and top-up funds online and your child will use their ID card to purchase meals. Cash will also be accepted during the first few weeks at the beginning of the academic year and for new joiners.  

Using the Cashless system has many benefits, most importantly:

  • Parents have the ability to restrict items from being purchased
  • Parents are able to budget and set daily spend limits
  • Parents can view a record of their children’s purchases
  • Reduce the chances of incorrect charging of items
  • Eliminate the possibility of incorrect change to be given back to the students
  • Expedite checkout lines in the school canteen
  • Improve hygiene by eliminating exchange of cash

Do I need to pre-order?

Students in Pre-K through Grade 4 can order a hot meal through Slices online menu system. First step is to register for an account with Slices click here. Once successfully logged into the system, you will see a menu for ordering meals two weeks at a time.  You do not have to order a meal for every day of the week rather you have the ease to order meals that best suit your child.  Once you have selected your child's meal(s), you will checkout and make payment online. Please note meals for Pre-K - Grade 4 have to be pre-ordered 48 hours in advance for classroom delivery (48 business hours in advance; the canteen provider is not open on the weekends). 

For the remaining grades, students can purchase meals at the canteen on a daily basis using the student's ID card (See above - grades 5 & above).

What if I forgot to top up, give lunch money or my child forgot or lost their card?

We strongly encourage parents to ensure that there is always sufficient balance in the student’s card. Students that have insufficient amounts on their cards or forgot their card need to go to the designated person in school, who will provide the student with a Slices meal card.

What if there is still a balance in my account with the previous Slices card?

As we are moving to a new payment platform, any previous balance will be forwarded to your child's student ID card.  You will not need to re-register an account. You will only need to login and follow the prompts once you have your child's student ID card in hand. 

How much do the meals and snacks cost?

Please refer to the Slices Parent Pack (page 21). 

Are there vegetarian options available?

Yes, Slices are very much focused on using freshly sourced vegetables and fruits, high-fibre wholemeal products, and has created a variety of tasty vegetarian options.

Are all Slices products Halal Certified?

Yes, as per the UAE’s law this is an absolute requirement.

Does Slices cater for children’s’ allergies?

Yes, their kitchens and products are completely nut-free and if a child has any other allergies or food intolerances please make sure this is communicated to both the school and Slices on [email protected]

Are the Slices staff trained and experienced?

Every school will have a permanent Person in Charge (PIC) on site at all hours of their operation. This person will be in direct contact with the school and Slices at all times. All their staff are trained in the Food Hygiene Management system.

Does Slices follow local Municipal School Food Guidelines?

Yes, all their products and dishes has been approved by the relevant Municipal School Food Guidelines and are designed to provide children with healthy, portion controlled meal options.

Whom do I contact if I have a question or suggestion about the school canteen food?

Please contact the school PRE at 04 818 3600/3610 or contact Slices directly on :

General Queries   

[email protected]                    

04 272 5546

Mila Fordyce

[email protected]                           

55 852 7716